Frequently Asked Questions

How do I know how old my roof is?

  1. Most community development websites will list all permitted work

  2. An experienced roofer will be able to recognize wear and any signs of aging and usually can determine within 2 years the age of the roof. With more than 25 years of experience, Charles has nearly perfected this art.

Areas to check after a storm:

  1. Loose or hanging metal around the eave or edges of your roof

  2. Look for roofing debris on the ground

  3. Look for granules in the gutter or coming out of the downspout

  4. Look for missing or damaged shingles

  5. On a Tile roof, look for tiles that look to be damaged or sliding out of place

What if my shingles are dirty or have algae growing on them?

  1. Algae growth is no reason to panic. This is a cosmetic issue and can be cleaned if done properly. Depending on the age and condition of the roof, some people choose to re-roof and install the algae resistant shingles. Click here to learn more from Owens Corning

  2. Whatever you do, don’t take matters into your own hands by power washing the shingles. Power washing can loosen and remove shingle granules.

  3. Using an algaecide chemical with the right amount of water pressure, a professional can clean your roof and have it looking great again.

How do I know if my roof is leaking?

  1. Check stain by pencil marking the outside edges of the stain. If the stain increases beyond those pencil markings, it’s a sign of an active leak.

How do I know if I have rotted wood?

  1. If you see water coming inside your house, it’s a possibility the wood is damaged or deteriorated in that area.

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