GuildQuality’s 2021 Guildmaster Award Honors Frank’s Roofing, Inc.
FRANK’S ROOFING, INC. OF FORT MYERS, FL RECOGNIZED AMONG THE TOP CUSTOMER SERVICE LEADERS IN THE RESIDENTIAL CONSTRUCTION INDUSTRY
GuildQuality’s 2021 Guildmaster Award Honors Frank’s Roofing, Inc.
Fort Myers, Fla. – April 6, 2021 – Frank’s Roofing, Inc. of Fort Myers, Florida received a 2021 Guildmaster with Distinction Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of nearly 2,000 eligible applicants, Frank’s Roofing Inc. is one of 400+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2021 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.
Frank’s Roofing Inc. achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.
“Our customers are so important to us. We read each and every survey. These surveys help us get a comprehensive look into their experience with our company. We’ve promised to never sell their information and to always respect their time. We use these surveys to recognize employees when they receive compliments also to develop in areas where necessary. The employees boast when they see their name highlighted on a survey and posted on the ‘Keep It Up’ board. We couldn’t be here without our customers and we are so grateful for them.and their feedback.” – Amie Dampier, Co-Owner & Administrative Coordinator
For more on the 2021 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
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About Frank’s Roofing, Inc.
Frank’s Roofing was established in 1969 and is a third-generation family-owned business. We are known throughout the Southwest Florida area for our strong reputation for top quality roofing products and services, meticulous workmanship, and attentive customer service.
As an Owens Corning Platinum Preferred Contractor, we maintain a high standard of excellence and never outsource our work to subcontractors.
About GuildQuality
Over 2,000 residential construction professionals rely on GuildQuality’s customer satisfaction surveying and reporting software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s network of builders, remodelers, and home service professionals and see your company through your customers’ eyes. For more information about GuildQuality, visit www.guildquality.com.